Filed Under: Reader Interactions This restart occurs often, about once every two hours of operation time. So I was just watching a youtube video when my surface froze. After you've fixed the freeze-up issue, it's also a good idea to check for software updates and install them immediately, because delayed updates could be contributing to the cause of your problem. Wasn't doing anything else in the background, had only just turned it on so it wasn't overheating or anything. I noticed once that when the video froze, I managed to close Firefox and the screen blacked out, immediately taking me to the lockscreen. The good news is that even the most demanding updates will end within 3 hours.
Erfahren Sie mehr darüber, wie und wie unsere. This know issue prevent to wake your computer that has been on hiatus and unresponsive. Then held both the volume button and the power button for 20 seconds. Here, you will find an option for improving recognition for Hello. Method 1: Perform a two button shutdown Your touch screen may stop working properly if there are corruption issues on your Surface Pro 4. We rated this tablet data recovery case a 10 on our ten-point case rating scale.
Add your answer… My surface pro does the exact same thing! Eventually I had to return the device because I could not get it to boot anymore. Is there anything else that can help with this problem? Way 2: Surface Pro Two Button Shutdown To completely shut down Surface Pro 3 or Pro 4 and restart it, press and hold the Volume-up button and the Power button at the same time for 15 seconds and release both of them. We will continue to keep this updated, so do let us know in the comments section below if you run across any other issues. Either way, here are your options: Step 1 — Use the Ctrl+Alt+Del command If the Windows update hangs at a specific part of the process, by simultaneously pressing these keyboard keys Ctrl-Alt-Del, you might be able to move on to the Windows login screen. You should feel the device eventually vibrate. Almost, every time this has happened Ive gone into Windows Update and found that there has been installed, or needs to be installed, a Definition Update for Windows Defender.
Depending on how easy you get over it, you might stop at step 1, or you might have to continue with the alternatives presented in this article. From prior experience with Surface Pro tablets, Cody was prepared to deal with one of two possible tablet data recovery situations. Another important telltale will come from your hard drive activity light. All you have to do is choose the re-calibrate option, and follow the outlined steps. Wie Oath und unsere Partner Ihnen bessere Werbung anbieten Um Ihnen insgesamt ein besseres Nutzererlebnis zu bieten, möchten wir relevante Anzeigen bereitstellen, die für Sie nützlicher sind. Sometimes the problem with the file is more permanent.
But with the Pro version it takes just 2 clicks and you get full support and a 30-day money back guarantee : 1 and install Driver Easy. Method 3: Update the driver of your touch screen You may not be able to use your touch screen if you are using a wrong or outdated touch screen driver. Updated 1-3-2019 Why Does Your Surface Pro Keep Restarting? Nevertheless, there are times when we need to interfere. With Surface Pro 4, we were all happy that we can get all the right updates, at the right time, without even bothering about it. Waited 10 seconds and then turned my surface pro back on, it turns on perfectly, but 3 seconds after it being on my surface pro freezes again.
I started this site as a technical guide for myself and it has grown into what I hope is a useful reference for all. I agree to my information being processed by TechTarget and its to contact me via phone, email, or other means regarding information relevant to my professional interests. In more extreme cases, some users had found the problem to progress to a point where the Surface Pen would not be working at all with their devices. Does it happen with Chrome? If the entire system is frozen, press and hold the power button until the device shuts off, and after a few seconds, press the power button to restart the system. Then try your screen and see if it gets back to normal. So restarting it at this point is actually a hard-reboot.
Sorry, i did not mean to down vote that. To help resolve this issue, you can follow the steps outlined in the guide. But since you cannot completely rule it out, you definitely need to check it. You will either have to press the reset button, or to forcefully shut it down and then turn it on from the power button to fix the Surface Pro 4 update stuck. The Microsoft Surface logo will flash at some point, but do not release the buttons until at least 15 seconds have passed. If you see no activity at all — the flashes are gone, nothing happens — chances are that Surface Pro 4 stuck restarting.